> ## Content Index > Fetch the complete content index at: https://aarr.org/llms.txt > Use this file to discover other available public pages before exploring further. # President Trump Launches America.gov: One Website for Medicare and Social Security Questions - URL: https://aarr.org/america-gov-ai-website-medicare-social-security/ - Published: 2026-09-30T19:05:12.000Z - Updated: 2026-09-30T19:05:12.000Z - Description: On September 29, President Trump launched America.gov, a free website that draws on official sources to answer questions about Medicare, Social Security, and other federal programs. The White House says Medicare enrollment and passport renewal will be available on the site later this year. - Author: AARR Staff - Tags: News, Medicare, Social Security ## A Simpler Way to Get Answers From Washington President Donald J. Trump launched America.gov on September 29, giving Americans a single website where they can ask a question about a federal program in plain language and get an answer drawn from official government sources. He unveiled the site at the Andrew W. Mellon Auditorium in Washington, D.C., where he also signed an executive order directing federal agencies to connect many of their public services to it. The site is free to use, carries no ads, and requires no account to ask a question. [America.gov is open now](https://america.gov) to anyone who wants to try it. President Trump told the audience at the launch: “Whether you're a scout leader who wants to reserve a campsite at a national park, a senior citizen trying to choose a Medicare plan, or an American veteran trying to get the benefits that you've earned and so justly deserve, America.gov will be there to help and to help you accurately and quickly.” He said the site has been in development since the early days of his second term and is still a work in progress. ## What the Website Can Do Today America.gov works like a conversation. A person types a question into the search bar on the home page, or taps the microphone icon and speaks it, and the site answers with step-by-step guidance on what to do, what to bring, and where to go next. For now it only answers questions. It can lay out the steps for renewing a passport, for example, but it cannot yet carry out the task itself. According to the General Services Administration, which operates the site, America.gov combines information from more than 29,000 government websites with search tools that use artificial intelligence, or AI. Every answer comes with links to the official pages behind it. Joe Gebbia, who leads the White House's National Design Studio, said the site is powered by Google's Gemini and Elon Musk's Grok. ## Getting the Best Answer The home page suggests questions such as “How do I replace my Social Security card?” and “When do I qualify for Medicare?” to get people started. America.gov asks users to be specific about details such as dates, the state they live in, and their circumstances. Its own example reads: “I'm 67, live in Ohio, and I'm retiring in January. My husband is already on Medicare, but I'm still covered through work. What do I need to do, and when should I enroll?” ## How the Site Treats Personal Information The General Services Administration says in the site's privacy policy that people can use America.gov without giving any personal information. America.gov does not save users' chat history unless they choose to leave feedback on an answer, and it does not use advertising cookies or third-party trackers. Companies that supply the AI are barred by contract from selling a user's information or using it to train their systems. A person who needs help understanding a government form or letter can upload it as a PDF. The site tries to remove details such as Social Security numbers, phone numbers, and credit card numbers from an uploaded file, but the agency still advises against sending any document that contains personal information. ## Medicare Enrollment and More on the Way The White House says Medicare enrollment and passport renewal will be available on America.gov later this year. A second phase is set for early 2027, when Americans will be able to apply for benefits such as Social Security on the site and track the progress of their applications. A preview of what is ahead is posted on the site. Mehmet Oz, the administrator of the Centers for Medicare and Medicaid Services, showed how the Medicare tools would work. People would use Login.gov to verify their identity, and verified users would be able to look up nearby doctors who accept Medicare and schedule an appointment. The site would also let people compare the cost of their medications. ## How Passport Applications Are Expected to Work Secretary of State Marco Rubio walked through how a passport application would work on America.gov. An applicant would sign in with Login.gov, enter personal information, upload a photo, and then track the passport through approval and shipment. Rubio's presentation listed this December as the starting date for passport applications on the site. He said the goal is for the vast majority of Americans to be able to apply for a passport or passport card on America.gov by the end of 2027. ## Behind the President's Order In the order he signed at the launch, the President said Americans have had to hunt through one agency website after another, make sense of government jargon, and prove who they are again and again. By the White House's count, Americans spend around 10 billion hours each year dealing with federal paperwork. The order says America.gov “will enable the Federal Government to do its own paperwork so that the American people may get on with their lives.” It directs the General Services Administration, together with the National Design Studio and the Office of Management and Budget, to establish and operate America.gov. Other agencies must connect the online services that reach more than 100,000 people a year. Tax filing with the Internal Revenue Service is left out, along with services provided by the Department of War and the intelligence community. The Office of Management and Budget is due to send agencies instructions within 90 days. The order also makes it policy that each agency keeps its own records. Connecting services to America.gov is not meant to pull Americans' records into one central federal system. ## For Those Who Prefer the Phone or the Mail Under the order's policy, Americans keep the ways they already get federal services, whether in person, by telephone, by mail, or through an agency's own website. The aim, in the order's words, is that America.gov “provides a better option but does not become the only option.” ## Looking Ahead More services will be added to the site as agencies connect, according to the White House. “Our vision is that one day, this type of convenience and simplicity will be across every government service,” Gebbia said. In the meantime, anyone can put a question about Medicare, Social Security, or veterans' benefits to [America.gov](https://america.gov).